An unexplored direction of technology-related innovation in the past decade is the judiciary system. But technology does have a tendency to seep into every nook and corner of the human civilisation and justice system is no exception. What major changes can we expect in the system by 2030 with the introduction and implementation of Artificial Intelligence? How will it help the common man in the long run?

Artificial intelligence will not only help organize cases; it will also bring references into the judgment at a speed not seen so far. Technology will ensure that those who do not have access to justice due to distance will not be excluded anymore. Appointments of judges to the higher judiciary, the high courts and the Supreme Court, will see a change in the 2020s. The collegium system has exposed its weaknesses; its critics say that the system has degenerated into cronyism and is arbitrary, with merit as a mere sideshow. Again, technology will ensure that by the end of the decade, this system is revamped and rationalized towards objective criteria. When India enters the 2030s, it will do so with a more robust, transparent and credible system.

The law and justice system operates to touch our lives in two ways. First, in the sphere of transactional events in our daily lives. Second, in the sphere of litigation: of lawyers, judges and the various fora for resolution of conflicts and disputes. Indubitably, there need be to be, and will be, drastic changes at both levels. The decade ahead will ensure these constitutional aspirations are fulfilled. Besides, citizens need to be educated generally, and in particular about their basic human rights. They need to be empowered to demand the satisfaction of these basic rights by society. They also need education on the means by which society can be compelled to accord to them the basic necessities of life. These too will expand in the 2030s.

Democracy, Constitution and Justice

These changes will not be easy to make. In a democracy based on adult franchise and wedded to the rule of law, like India, this could be a herculean task. While India has a brilliantly worded constitutional document, there are millions who are unaware of the true nature of the Constitution. There is a crying need to educate the people on their fundamental rights guaranteed in Part III of the Constitution and the Directive Principles of State Policy declared in Part IV, which determine the path of governance for the state.

Access to information through low-priced telecommunications infrastructure will multiply the speed with which people will be able to learn and exercise their rights. When there is holistic awareness about the rights and the means of exercising those rights, the scene will shift to the legal arena. If the rights are required to be satisfied by the state, and if the state is deficient, the rights can only be enforced by resort to legal machinery and judicial fora. As people understand their rights and access to justice improves, litigation will rise.

Independence of the Judiciary

The judiciary plays a very important role in shaping the destiny of any nation, and more so in India, as history shows. First, it adjudicates in disputes over violations of the norms laid down by society; second, in areas yet uncharted by society, it acts as a catalyst to forward thinking and forces society into adoption of better norms. In a constitutional democracy like ours, the judiciary is the last bastion against violations of all such norms. Progressive thinking by judges brings to the fore issues that were hitherto stashed away from the public gaze and generates wide-ranging debates, thus compelling society to take a stand on them.

That would, of course, require persons of strong mettle and fierce independence with unflinching faith in their oath to do justice according to the law without fear or favour. It would also require faith in ‘fiat justitia ruat caelum’ (let justice be done even if the heavens fall), regardless of the political winds blowing at the time. The 2020s will see a further strengthening of the independence of the judiciary.

Apart from independence, the strength of the judiciary—number of judges and support staff—will require to be greatly increased to meet the surging tide of supplicants who will knock on the doors of the courts for justice. The number of judges and other personnel to be appointed at all levels would have to be sufficient to withstand the operating pressures that might be generated as a result of the swelling numbers of citizens clamouring for justice. Old methods of dealing with cases would have to be radically changed for the 2020s to bring solace to the masses hungry for justice.

Technology as a Change Agent

The extended lockdown in the wake of COVID-19 radically changed the lifestyles of all players in the field of justice—litigants, lawyers and judges—forcing them to resort to online resolution of disputes. It has also taught citizens the need for increased use of digitization. That would necessarily entail massive investment in the hardware and software required for effectively running virtual courts in the country. Though feeble attempts were made in the past for e-filing of petitions in the Supreme Court, they turned out to be mostly photo ops. Now there is an opportunity to test the verisimilitude of the words of the bard of Avon, ‘sweet are the uses of adversity’. And the Supreme Court has grabbed this opportunity with both hands and set the stage for speedy and more efficient delivery of justice in the decade ahead.

In May 2020, the Supreme Court introduced a new system of e-filing as a process tool and artificial intelligence as reference support infrastructure, both of which are characterized by efficiency, transparency and access to court delivery services for every user. Effectively, India’s courts have ushered in a new and future-ready justice dispensation system that is not only in tune with the coming decade, but will also ensure it becomes the base for justice delivery in twenty-first century India. The four key components of this system—24/7 filing, online communication of defects and scrutiny of matters, e-payment of court fees and digital signature for filing-related conversations—will speed up the court process. These process reforms stand on the infrastructure provided using artificial intelligence, and will play a big role in the organization of courts, categorization of matters and process automation. It will also enable extraction of information from court documents at the rate of one million words per minute and can be used by judges to decide a case. In the middle of COVID-19, these experiments in virtual courts have delivered success. Going forward, they will become the norm.

Once the use of artificial intelligence becomes a judicial standard, it will percolate and fix another problem: the continuing vacancies in judicial posts. Presently, 25–45 per cent of judicial posts remain vacant for unduly long periods, which puts a disproportionately large burden on the incumbents of other posts. This is a problem whose genesis is more in a lack of will than in a lack of resources. With appropriate artificial intelligence solutions, it will be easy to draw up a reserve list of judicial officers that can be kept updated, so that the proper person can be identified and promptly placed in the appropriate vacancy without loss of time. The 2020s will see this being implemented, and a major portion of the judicial pendency issue will be tackled effectively and resolved.

(This is a slightly modified version of an article originally published in Lifestyle.Livemint. The original article can be found at https://lifestyle.livemint.com/news/talking-point/how-tech-and-ai-can-transform-india-s-justice-system-by-2030-111611060593588.html)