The COVID-19 pandemic has had an immense effect on lives all across the world. Along with people, the pandemic has also severely affected businesses in all sectors. Whether it’s the IT industry, the education sector, or the healthcare industry, changing the mode of business has become crucial. A rising number of companies have shifted to a work-from-home model, transforming the workplace. However, that’s not enough.
Working remotely has called for a whole new set of digital skills and business skills which were otherwise limited to individuals for specific job roles and specific industries. Both individuals with a current job, and freshly graduated individuals newly embarking on their career, now face a new challenge of keeping up with the demands of the drastically changing times. Along with digital and technological skills, soft skills have become a requisite for efficient communication while working remotely.
Here are some of the top digital and technological skills, and soft skills that will be increasingly in demand across industries and are likely to become a necessity post-COVID.
Digital and Technological Skills
COVID-19 has severely affected the way various industries at all levels. While the Pandemic’s effect has been negative for the most part, it has on the other hand accelerated the fourth industrial revolution, also known as Industry 4.0. This acceleration makes the adoption of new skills necessary in order to adapt to the requirements of the changing digital, industrial and technological landscape. Here are some of the top digital and technological skills that will be required highly.
According to an article published in the Harvard Business Review, Blockchain is "an open, distributed ledger that can record transactions between two parties efficiently and in a verifiable and permanent way". With increasing digitization across industries, Blockchain is a crucial skill to have as it is a decentralized technology and aids with cybersecurity.
- Artificial Intelligence and Machine Learning
With the need to follow safety precautions against COVID, automation comes across as a great solution. From healthcare to manufacturing essential goods, Artificial Intelligence, Machine Learning, and other related technologies are growing in demand across all industries.
- Digital Marketing
Since the rise and spread of social media, digital marketing has become a new way of reaching customers. Post-COVID, this field is certain to grow further as the number of smartphone and internet users increase. For individuals with a knack for creativity and social media, digital marketing comes across as a handy skill to have.
- Internet of Things
Whether it’s building a smart home, a factory, or building better health-care infrastructures during and after the pandemic, implementation of the Internet of Things or IoT implementation serves a great role amidst the process of rapid digitization and automation requirements.
Along with automation, the field of Robotics with its multiple applications across industries is crucial for the developmental measures against the present pandemic and any such threats in the future. Although Robotics is still in a developing stage, it holds a great promise in solving many problems across healthcare, manufacturing, and hospitality.
Apart from the digital and technological skills, the pandemic has facilitated a shift from the traditional workplace to working remotely, making the need for soft skills just as important as ever before. Here are some top soft skills that are essential for individuals to thrive at their work remotely.
- Adaptability and Flexibility
COVID-19 has pushed us all into adapting to the new way of life under the lockdown. Similarly, adapting to the new mode of working remotely is very important. With an ability to adapt well, flexibility is another essential skill that is a requisite to working under new systems, coping with deadlines and attending to tasks appropriately.
- Critical thinking and Efficient Communication
The work-from-home mode increases the chances of working with people from different parts of the country and even the world. In such a situation, being aware of cross-cultural differences and sensibilities, and sharpening one’s social intelligence is a must. Critical thinking is key to facilitating efficient communication across different channels in any company or industry type. Clarity of ideas in emails and virtual meetings is important to ensure efficient communication.
The physical absence of peers working remotely can often lead to a lack of motivation and initiative to get the assigned or needful work done. Developing self-motivating habits and systems is something essential to adapt to the changing ways of working.
- Emotional Intelligence
Emotional intelligence is described as the ability to identify, employ, and manage one’s own emotions in positive ways to ensure effective communication, empathize with others, overcome challenges and avoid conflict. With months of living under lockdown and facing drastic changes all around, having a strong emotional intelligence can aid individuals to cope up with anxieties that arise due to lack of physical interaction and be productive.
While the pandemic has sped up the process of digitization and automation across various industries, creative individuals are still a requirement for coming up with unique solutions to tackle the changing business scenario around the world in situations such as the ongoing pandemic and any other natural or man-made catastrophe in future.